Coaching Questionnaire Please fill out the questionnaire below. Name * First Name Last Name Email * Phone (###) ### #### What inspired you to start your business? * How long have you been in business? * Can you describe your business model and the services you currently offer? * What differentiates your business from competitors in the skincare industry? * Can you provide an overview of your current operational processes? * What systems do you currently have in place for booking appointments? * Are there any specific challenges you've encountered with your current operations? * How do you track inventory and manage supplies? * How do you currently conduct skin consultations with clients? * What strategies do you use to build trust with clients during consultations? * Have you implemented any upselling techniques, and if so, how successful have they been? * What are your current sales figures for both retail products and services? * What methods do you use to handle objections during sales conversations? * Can you identify any common objections you face from clients? * How would you rate your current website in terms of user experience? * What social media platforms are you currently using to promote your business? * What metrics do you use to measure engagement on your digital platforms? * What booking software are you currently using? * Are there any specific issues you face with your booking process? * How do you manage cancellations and no-shows? * Have you hosted any events in the past? If so, what were they? What type of events do you believe would attract your target audience? * What marketing strategies have you used to promote past events? What are your short-term and long-term growth goals for your business? * Are there specific KPIs you would like to focus on? * What timeline do you envision for achieving your growth objectives? * What skincare lines do you currently carry? * Do you offer a membership program? If so, please describe it. * Do you have a rewards program for clients? * What are your top services offered? * In what specific areas do you want to see growth? * Are you aware of your insurance guidelines and how they affect your services? * Is there a plan to invest in more capital equipment? If so, what equipment are you considering? * What equipment is currently being used in your clinic? * What are your expectations from our coaching sessions? * How do you prefer to communicate between our calls (email, text, etc.)? * Is there anything else you would like me to know about your business? * Thank you for filling out the questionnaire!Amanda